Welcome to Happy Healthy Naked! These Terms of Service ("Terms") govern your use of the Happy Healthy Naked website, mobile application, and online fitness coaching services (collectively referred to as the "Service") provided by Happy Healthy Naked and its affiliates "Happy Healthy Naked Mom," "we," or "us" ( collectively referred to as the "Company"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

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1. Eligibility

You must be at least 18 years of age to access this website and use the Service. By accessing this website and using the Service, you represent and warrant that you are at least 18 years of age.

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2. Account Registration

To access certain features of the Service, you may be required to register for an account. When registering for an account, you agree to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

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3. Online Nutrition and Fitness Coaching Services

Happy Healthy Naked provides online fitness and nutrition coaching services, which may include workout plans, nutrition guidance, and other fitness-related content. You acknowledge that we are not a registered dietitian or physician, and any fitness or nutritional advice or guidance provided through the Service is for informational purposes only and should not replace professional medical advice. Happy Healthy Naked is not responsible for any injuries, health issues nor death, that may result from following the advice or guidance provided through the Service during or after your Service usage.

 

Our Nutrition services are not for you, if you are Vegan or Vegetarian, post-surgery and haven’t completed physical therapy or preparing for surgery.

 

If you are just completing physical therapy in the last 3-months, a list of all doable fitness exercises is required from your Physical Therapist.

 

By purchasing/and or using the Service, you agree that you have obtained medical clearance from your physicians to participate in the nutrition and fitness services offered in this program. 

 

 

Communication

Direct communication with your specialist via in app messaging 5-Days a week during normal operating business hours. 

 

Communication is key for the creation of your Monthly Customized Nutrition Guidance and Workout Regime.  

 

Timely, Respectful communication is expected and required to meet your needs. 

 

Rude, offensive, entitled behavior is not expected or acceptable and your program will be terminated without refund due to such behavior.

 

Responses to questions and inquiries from your specialist are expected within 48-hours.  Responses received later than 48-hours, are not guaranteed accommodation, and a fee may be required to make accommodations.

 

If no response is received to initial workout and nutrition plan creation messages from your expert, a workout and nutrition plan will be created by your expert according to the answers recorded on your intake questionnaire.

 

Once your meal plan and workout regime for the month has been delivered, adjustments can only be made and applied to the upcoming month.  

 

Custom Plans

After custom plan purchase, Happy Healthy Naked requires a detailed questionnaire to be completed by the customer that the plan is being created for. By completing this questionnaire the customer recognizes that in preparing this questionnaire they have disclosed true accurate and fair information about their health. Upon receipt of their plan the customer agrees to confirm with their physician that the customer is medically cleared to engage in this type of athletic program. The customer understands that providing false information and failing to seek a medical opinion as to their ability to carry out these plans could result in serious bodily injury and even death.

The customer is required to carefully review any provided plans against existing food allergies the customer may have. It is the customers responsibility to verify that the plan does not use foods that he/she may be allergic. While we attempt to tailor each plan to meet the dietary needs of the customer, the ultimate burden of ensuring that the customer does not eat a food with which they may have an allergy to rests with customer . The customer understands that these plans are not a medical service and have not been reviewed by a medical doctor or health care professional and we do not warrant them as being reviewed by such. By completing the questionnaire the customer specifically agrees to indemnify and release Happy Healthy Naked from any injury resulting from a discrepancy in this questionnaire or from own failure to seek medical advice to verify one's ability to engage in the athletic plan. The customer understands and appreciates that these plans require proper supervision by a doctor.The customer agrees to review this plan with their doctor or otherwise indemnify Happy Healthy Naked from any liability from using this plan without a doctor. The customer specifically understands that Happy Healthy Naked does not have doctors on staff and that this service is provided to be used in conjunction with proper medical guidance.

 

Physician Consent and Review

The requirement that you review this plan with your Physician is of EXTREME IMPORTANCE. Do not enroll in a program/challenge or push yourself beyond your Physician’s advice. As such we require that in order to use this site you speak with your Physician about the concepts and recommendations BEFORE heading any advice on this site. NOTIFY OUR CUSTOMER SERVICE TEAM IMMEDIATELY IF THERE IS A DISAGREEMENT WITH YOUR DOCTOR AND OUR PLANS. IF YOU DO NOT SPEAK WITH A DOCTOR IT IS POSSIBLE THAT YOU MAY BE INJURED OR DIE. YOU SPECIFICALLY INDEMNIFY US FROM THIS RISK OF INJURY OR DEATH EVEN IF SUCH INJURY IS CAUSED BY YOUR DOCTORS ADVICE.

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Custom Plan Refunds

You can request a refund by emailing support@HappyHealthyNaked.com within three (3) calendar days of purchase, if your nutrition guide and/or fitness program has not been uploaded to your account.  Requests will be acknowledged within standard business hours the following business day.  Your refund will be processed less a $250 access fee within five (5) to seven (7) business days after approval.  

This is an online digital service, and refunds are not offered under any circumstances after your nutrition guide and/or fitness program has been uploaded to your account.  Our Certified Trainers and Specialists invest extensive time configuring your programs shortly after signup.  Therefore, due to the custom nature and digital delivery of these products, purchase is non-refundable except as required by law. If you find that you are unable to participate in your program post-purchase, you may place your program in a hiatus status for up to 24-weeks, and continue there after or transfer/gift the remaining portion of your program to another who is able to participate.  In the event you are medically unable to participate, notary bound documentation from your physician is required for review before transferring your program to a healthy able-bodied person of your choosing. Click here for information on how to transfer your program, in the event you are medically unable to participate. 

 

 

4. Mobile Terms of Service

Last updated: April 9, 2025

The Happy Healthy Naked mobile message service (the "Service") is operated by Happy Healthy Naked ("Happy Healthy Naked", "we", or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Happy Healthy Naked's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Happy Healthy Naked through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Happy Healthy Naked. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to 79013 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Happy Healthy Naked mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, email support@happyhealthynaked.com. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

 

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5. Payment and Subscription

Some features of the Service may require payment, such as subscription fees for access to premium content. By purchasing a subscription or making a payment, you agree to pay the applicable fees and any taxes and to abide by the terms of the payment provider. Subscription fees are non-refundable except as provided in our Refund Policy (see Section 6).

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6. Intellectual Property

All content provided through the Service, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Happy Healthy Naked or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, or distribute any content from the Service without the prior written consent of Happy Healthy Naked.

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7. Refund Policy (other than Custom Nutrition and Fitness Coaching Plans/Programs)

All cancellations and refund requests must be submitted through the in-app chat feature. Requests will be acknowledged within standard business hours the following business day. Refunds may be issued at the discretion of Happy Healthy Naked in accordance with the terms of the applicable subscription plan. Refunds will not be provided for partial subscription periods already used.

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General Refund Policy Notes:

All refunds will be calculated according to the actual purchase price paid at the time of purchase. Refunds will be less cost of shipping and handling if applicable. Please note that returns for credit and debit card transactions are issued within two (2) business days after processed by our customer care team, however it may take up to five (5) business days for the credit to post to your credit card or bank account. If you are mistakenly sent a different product than what you ordered, or if the product is defective upon receipt, we will replace the product at no additional cost to you. No refunds will be made for products purchased from anyone other than the Company.

We may make special offers on our Website, via telephone, email or otherwise. If there is a variation or conflict between the terms of the special offer and these Terms, these Terms will apply and take priority unless the modification specifically references these Terms.

In the event a product has a mix of services, challenges, and products we reserve the right to allocate your purchase price between said items as noted in our published rates. In the event of published MSRP for said products we may allocate in our sole and absolute discretion.

To request a refund or exchange, contact Customer Service at support@happyhealthynaked.com, Customers ineligible for a refund may be granted a partial refund or provide other products/services, in our sole and absolute discretion.

We are not liable for any refund amount due to technical problems on your computer, including but not limited to: printer malfunction, inability to install Adobe Acrobat Reader, and/or problems due to Internet connectivity.

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8. Termination

Happy Healthy Naked reserves the right to terminate or suspend your access to the Service at any time, with or without cause, and without prior notice or liability. Upon termination, your right to use the Service will immediately cease.

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9. Changes to Terms

Happy Healthy Naked reserves the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

 

Modification or Suspension of the Website

You agree that Company, in its sole discretion, may make, and at any time, modify, discontinue, or suspend its operation of this Website, or any part thereof, temporarily or permanently, without notice to you, and you agree that we will not be liable for the consequences of doing so. Specifically we strongly recommend you download all purchased content so that it is available to you in the event this website is no longer live.

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Notice for California Users

Under California Civil Code Section 1789.3, California users of the Website are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

 

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10. Governing Law

The Terms and the relationship between you and Company shall be governed by the laws of the State of Texas without regard to any conflicts of laws principles.

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11. Contact Us

If you have any questions about these Terms, please contact us at support@happyhealthynaked.com

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By accessing this website and using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

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